ChannelMix API connection is built around the Salesforce Marketing Cloud SOAP API. Use the following guides to help answer questions about ChannelMix's connection.
Connection Guide
| Currently Supported Version: | NA |
|---|---|
| Attribution Window: | NA |
| Time Zone Reporting: | Defaults to CST if not set for account. |
| API Limitations: | NA |
| Backfill Limitations: |
Standard source activation allows for up to 731 days of backfill (see Dataset Activation). |
| Refresh Limit: | Each ChannelMix client can refresh no more than 1,000 days' worth of Salesforce Marketing Cloud data across all profiles per month (see Dataset Refresh). |
Connection Authentication
In order for ChannelMix to have access to your Salesforce Marketing Cloud account you'll need to connect in the Connect Page of ChannelMix Control Center.
ChannelMix will need access to an API user. To set up an API user, please follow the directions HERE.
The API user will require the following to provide API access:
- When setting up the user, select API User
- For accounts with role-based permissions
- select the Role | Email | Admin | API Access | WebServices API permission.
- For accounts with legacy permissions
- select the 'Grant the user access to the web services permission'.
- Enable the username and password security setting.
- Go to Setup | Security | Security Settings and find the setting under Username and Logins.
Profile Association and Values
Subdomain - The Client Subdomain for the connection
Required User Permission Levels
NA
Data Guide
| Lag Time: | 1 day |
|---|---|
| Span: | 30 day |
ChannelMix has the following report types available.
| Report Type | API Source Documentation | ChannelMix Datasets |
|---|---|---|
| Send | ||
| LinkSend |
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| DataFolder |
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| EmailSendDefinition |
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Reporting Guide
| Type of Application: |
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