ChannelMix API connection is built around Meta's Instagram Graph API. Use the following guides to help answer questions about ChannelMix's connection.
Connection Guide
| Currently Supported Version: | v20.0 |
|---|---|
| Attribution Window: | n/a |
| Time Zone Reporting: | The time zone for insights is reported in UTC. |
| API Limitations: | Rate Limiting Documentation |
| Backfill Limitations: |
Standard source activation allows for up to 731 days of backfill (see Dataset Activation). |
| Refresh Limit: | Each ChannelMix client can refresh no more than 1,000 days' worth of Instagram data across all profiles per month (see Dataset Refresh). |
Connection Authentication
The connection to Instagram is made via Oauth2.0 Authorization. Click on the Instagram for Business app on the connect page. This will direct you to your Facebook account, as that is how the API is setup on our end.
Check out this article for a general overview of the connection process!
The Instagram Business account will have to be linked to the Facebook Business Manager account and the user who is authorizing the connection will need to have access to that Facebook Business Manager account.
This connection is made using a Facebook Business Manager account. In some cases, you may have the Facebook Business Manager account associated to your personal Facebook account. Don't fret; ChannelMix will not pull any personal information unless you associate a profile to your personal account.
Profile Association and Values
A ChannelMix Profile is a one-to-one relationship to an Instagram Business account.
If the desired Instagram account is not showing up after connecting, please use the instructions here to confirm that the account is properly set up as a Business account.
Required User Permission Levels
The authenticating user must have access to an Instagram Business Account.
Data Guide
| Lag Time: | 0 days |
|---|---|
| Span Time: |
|
ChannelMix has the following report types available.
| Report Type | API Source Documentation | ChannelMix Datasets |
|---|---|---|
| Account Metadata | ||
| Account Insights |
|
|
| Media comments Metadata |
|
|
| Media Insights | ||
| Media Metadata | ||
| Story Insights | ||
| Story Metadata |
Reporting Guide
| Type of Application: | Organic Social |
|---|
Relevant OneViews
- Ecommerce Pipeline OneView
- Lead Generation Pipeline Oneview
- Social Follower OneView
- Social Post OneView
- Social Summary Post OneView
- Social Summary Hashtag OneView