Nielsen | How to Connect

Connecting with Nielsen data is a very easy process. In short, you'll need to provide the file unaltered from Nielsen and provide via a Zendesk request.


Below is step by step instructions on how to submit your request via ChannelMix Help Center.

  1. When you are in ChannelMix Help Center, click "Submit a Request".
  2. Select "I'd like to setup or alter a data set"
  3. Fill in the subject line.
  4. Select the priority of your request.
  5. Within the Media Source drop down, select "Nielsen Data"
  6. Tell us which ChannelMix Profile we should use.
  7. Provide the .TXT attachment you wish to automate uploads into ChannelMix.
  8. Add any additional details that you would like us to know, such as:
    1. Any additional mapping required. Write out any logic you desire.
    2. Is this request for TV, Radio, etc.
  9. Submit your ticket and then a member of our Data Solutions team will review your request and reach out if there are any additional questions.
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