Updates to ChannelMix Facebook Social Connection

ChannelMix has updated our Facebook social connection to ensure your ChannelMix data matches the Facebook User Interface (UI). We now pull both comments and replies for the “Comment Count” field. Previously, we were limited to comments only. 

The affected field includes: 

You do not need to take any action at this time unless you see discrepancies in your data related to comment count. If your ChannelMix data does not match your Facebook UI for comment count, please refresh your v_facebook_post dataset in the ChannelMix Control Center.




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